cv89 Responsible Gaming —
Your safety is our first priority
Let gaming be a source of fun — not stress. cv89 provides self-exclusion, deposit limits and time-out features to keep you in control, so betting always stays as entertainment.
What does responsible gaming mean?
cv89 believes that online betting and casino is a legitimate form of entertainment — but only when enjoyed with awareness.
Responsible gaming means enjoying betting within your financial means, not placing more bets to chase losses, and taking a break when needed. At cv89 we want you to stay happy and healthy. That is why we have created a transparent environment where your own decisions and limits are given the highest respect.
Only those aged 21 or above may open an account and place bets on our platform. Registration by minors is strictly prohibited and we follow a rigorous age verification process. Please be mindful that children or teenagers in your household cannot access your account.
Our protection tools
cv89 provides several practical tools to help you stay in control of your betting. These can be activated at any time from your account settings.
Set deposit limits
Set the maximum amount you can deposit daily, weekly or monthly yourself. Once a limit is set it takes effect immediately. Requests to increase a limit are subject to a delay for your protection.
Session time-out
Temporarily close your account for a set period — from 24 hours up to 6 weeks. You will not be able to log in during the time-out. It is effective for clearing your head and taking a break from gaming.
Self-exclusion
If you feel gaming is having a negative impact on your life, close your account for a fixed period or permanently. No promotional messages will be sent during a self-exclusion period.
Betting history review
Your complete betting and transaction history is stored in your account. Review it regularly so you always stay aware of how much you are spending.
24/7 support team
Our Bengali-speaking support team is available in live chat 24 hours a day, 7 days a week. Feel free to reach out with any questions about responsible gaming.
Minor protection
Strong age verification is in place to ensure no one under 21 can use an account. Keep your device password-protected.
Recognise the signs of problematic betting
Keep these signs in mind to protect yourself or a loved one.
Warning signs
- Placing bigger bets to chase losses
- Spending more than your set budget
- Hiding your gaming from family or friends
- Feeling unable to stop playing
- Betting with borrowed money or by drawing on savings
Healthy gaming habits
- Setting a budget in advance and sticking to it
- Viewing betting as entertainment, not a way to earn money
- Taking regular breaks and using session limits
- Accepting losses in a healthy way
- Prioritising time spent with family and friends
Limits and transaction policy
cv89's platform maintains transparent and defined limits that make responsible gaming straightforward.
| Item | Description |
|---|---|
| Minimum Deposit | ৳200 (per method) |
| Minimum withdrawal | ৳500 |
| Withdrawal time | 5–30 minutes |
| Payment method | bKash, Nagad, Rocket, Upay |
| Minimum age | 21 years or above |
| Self-exclusion | Temporary (24 hours to 6 weeks) or permanent |
| Support availability | 24/7 live chat, in Bengali |
4 easy steps to get support
Feeling like gaming is getting out of control? Follow these steps.
Stop and think
Take a break mid-session. Ask yourself — am I playing for fun or to chase a loss?
Set a limit
Go to account settings and turn on a deposit limit or time-out. It takes effect immediately.
Talk to us on live chat
Let our Bengali-speaking support team know. They will help you directly through the self-exclusion process.
Talk to someone close to you
Tell a family member or trusted friend. Do not face it alone — get the right support.
Responsible gaming questions and answers
Here are the most frequently asked questions about our protection tools and policies, along with answers.
Need support? We are always here
For anything related to responsible gaming — setting limits, self-exclusion or emotional support — talk to our 24/7 live chat team in Bengali.
Play with fun, play safe
Enjoy cricket betting, slots and live casino on cv89 — all responsibly. Browse our various game sections.